Dedicated
professional seeks a position in marketing where excellent organizational and
communication skills will contribute to company profitability and growth.
- Enjoy challenges; performs effectively in a fast-paced, time-sensitive environment.
- Able to learn new concept quickly with a strong work ethic.
- Creative problem solver with a commitment to exceeding goals and objectives.
- Detail-oriented with strong technical and analytical skills; proficient in Microsoft office and social media.
Education
Walsh
College, Troy, MI, Graduated: December 2012
Bachelor of Business
Administration degree (Marketing)
- GPA: 3.120
- Walsh College Leadership Award Scholarship, Youngest Walsh College Graduate
St.
Clair County Community College, Port Huron, MI, 2010-2011
General
Business Coursework
- GPA: 3.826
- President’s List for Educational Excellence, Phi Theta Kappa Honor Society
Work Experience
Customer Service Representative, Aerotek, Warren,
MI, April 2013-Present
- Tier 2 District Specialist contracted onsite at the General Motors Customer Assistance Center.
- Acts as a liaison between customer and dealer to resolve customer concerns and vehicle issues.
- Answer multi-line phone system while performing data entry in regards to punching in customer information and documenting the entire escalated case.
- Listens actively to customers in order to work in partnership with the dealership and solve problems creatively, to find common ground, and achieve win-win outcomes.
Independent Contractor, Dunham &
Smith Agencies, Selfridge ANG Base Commissary, Harrison Township, MI, Acosta
Sales & Marketing, Harrison Township, MI, June 2011-December 2013
- Set up displays of merchandise to attract customers and promote sales.
- Answered customers' questions and advised customers on merchandise selection.
- Maintained merchandise and supply levels through inventory control.
Assistant to Port Huron City Clerk, Port Huron,
MI, July 2010-December 2010 (seasonal)
- Set up precincts for primary and general elections, certified Election Inspector.
- Trained election inspectors.
- Processed paperwork and assisted with administrative duties.
- Demonstrated time management skills; answered multi-line phone system.
- Provided exceptional customer service to ensure customer satisfaction.
Leadership Activities
- Phi Theta Kappa Honor Society, battery, blood, and canned food drives, 2010-Present
- Suicide Awareness Walk, 2008-Present
- Holy Cross Harvest Dinner, server, 2010
- Kids Against Hunger, 2009
- Mallard’s Landing Assisted Living Home Fashion Show, 2009
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